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Proceeding contribution from Baroness Dean of Thornton-le-Fylde (Labour) in the House of Lords on Wednesday, 18 June 2008. It occurred during Debate on bill and Committee proceeding on Housing and Regeneration Bill.


Housing and Regeneration Bill

I add my support. Tenants need a clear way in which they can make complaints and be listened to, and the amendment provides one of them. That does not necessarily mean that the wording is right—the clarity of subsection (8) is a problem—but I am sure that we could find a way through that. However, it needs to be clear to tenants what they have to do to make a complaint and what has to happen in response. The amendment does not tie the regulator to saying what it will do and when and how; it leaves it with the flexibility that it needs.


Secondary information

Type
Proceeding contribution
Reference
702 c415GC 
Session
2007-08
Chamber / Committee
House of Lords Grand Committee
Subjects
Complaints Charities Applications Conservation Charity Commission Audit Commission Housing Inspections Enforcement Energy Domestic safety Housing Corporation Landlord and tenant Home information packs Property transfer Standards Regulation Safety Social rented housing Repairs and maintenance Rented housing Rents Tenant Services Authority
Legislation
Housing and Regeneration Bill 2007-08
Link
View this Proceeding contribution on www.publications.parliament.uk