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Proceeding contribution from Baroness Thomas of Winchester (Liberal Democrat) in the House of Lords on Tuesday, 30 June 2009. It occurred during Committee proceeding and Debate on bill on Welfare Reform Bill.

Welfare Reform Bill

Amendment 150 150: After Clause 24, insert the following new Clause— "Claimants’ charter (1) Regulations under this section shall make provision for a claimants’ charter to set out the rights and duties of claimants under the provisions of this Act. (2) This charter shall apply to all functions exercised by the Secretary of State under the provisions of this Act, including those contracted out under section 23 of this Act. (3) Regulations may provide for benefit claimants to have complaints against providers of employment services investigated by an employment services ombudsman in accordance with a scheme approved by the Secretary of State."

Secondary information

Type
Proceeding contribution
Reference
712 c76GC 
Session
2008-09
Chamber / Committee
House of Lords Grand Committee
Subjects
Staff Complaints Disability Contracts Appeals Carers Community care Advisory services Community care grants Housing benefit Fraud Employment Jobseeker's allowance Income support Jobcentres Eligibility Income Jobcentre Plus Earnings rules Mental illness Pilot schemes Personal savings Pensions Payments Loans Lone parents Standards Social security benefits Maternity benefits Social security Social Fund Training Take-up Unemployed people Employment and support allowance
Legislation
Welfare Reform Bill 2008-09
Link
View this Proceeding contribution on www.publications.parliament.uk