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Proceeding contribution from Baroness Deech (Crossbench) in the House of Lords on Tuesday, 11 January 2011. It occurred during Committee of the Whole House (HL) and Debate on bill on Public Bodies Bill [HL].


Public Bodies Bill [HL]

The noble Lord makes a good point. I am a long suffering commuter and I will not bore the House with my experiences on rail and bus. I do not feel that the voice of the consumer has been properly heard. I have stood on Oxford railway station and argued with the guards in relation to the passenger charter when the queues were too long and they would not let us on. I am not convinced that rail passengers are well protected at the moment. This passenger body exists but things are bad on the ground. I just hope that someone more expert than me can do more for those such as myself who have suffered.


Secondary information

Type
Proceeding contribution
Reference
723 c1384 
Session
2010-12
Chamber / Committee
House of Lords chamber
Subjects
Cost effectiveness Closures Food Standards Agency Powers Non-departmental public bodies Reorganisation Local courts boards Football Licensing Authority Inland Waterways Advisory Council Consumer Focus Disability Living Allowance Advisory Board Advisory Council on Libraries
Legislation
Public Bodies Bill (HL) 2010-12
Link
View this Proceeding contribution on www.publications.parliament.uk