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Proceeding contribution from Laura Sandys (Conservative) in the House of Commons on Wednesday, 19 October 2011. It occurred during Opposition day on Energy Prices.


Energy Prices

May I add that it is not only the most vulnerable people in society who do not understand the tariffs? In fact, very few people understand them. A fundamental problem is the idea of a unit. I do not know what a unit is. I do not know whether my hon. Friend knows what a unit is. We must start using language such as ““an hour's use of a bulb””, or some other form of consumer language. Companies need to be much less old fashioned, and much better at consumer communication. They need to communicate the value of the units and what we are paying for them.


Secondary information

Type
Proceeding contribution
Reference
533 c965 
Session
2010-12
Chamber / Committee
House of Commons chamber
Subjects
Companies Competition Billing Carbon capture and storage Energy Ofgem Fuel poverty Fuel oil Prices Winter fuel payment Social tariffs
Link
View this Proceeding contribution on www.publications.parliament.uk