Proceeding contribution from Lord Cormack (Conservative) in the House of Lords on Wednesday, 25 January 2012. It occurred during Debate on bill on Welfare Reform Bill.

Welfare Reform Bill

Can my noble friend assure the House that the telephone will be answered by a human being and that there will be a direct line to an individual, not to an automated ““press this, press that”” system?

Secondary information

Type: Proceeding contribution
Reference: 734 c1089
Session: 2010-12
Chamber / Committee: House of Lords chamber
Subjects: Disclosure of information Codes of practice Devolved matters Childcare Appeals Benefits rules Employment Fees and charges Education Domestic abuse Local government Overpayments Mental illness Maintenance Northern Ireland Parents Poverty Lone parents Scotland Social security benefits Social Fund Registration Welfare tax credits Standards Training Wales Telephone services Universal credit Social Mobility and Child Poverty Commission
Legislation: Welfare Reform Bill 2010-12
Link: View this Proceeding contribution on www.publications.parliament.uk

Welfare Reform Bill

Secondary information

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