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Legal Aid, Sentencing and Punishment of Offenders Bill

My Lords, I thank noble Lords for their attention to this very important area and I especially thank the noble Baroness, Lady Grey-Thompson, for her kind words to my noble friend about his engagement with her concerns. I have a note that I need to correct the figure given for the costs of the noble Baroness's amendment. The costs are likely to be in excess of £20 million per annum for both civil and criminal legal aid—I need to clarify that. In reaction to what the noble Baroness, Lady Grey-Thompson, said, I point out that stage one is where people come in and it is decided whether they need to go through the telephone system. Stage two is the detailed case assessment of suitability. To my noble friend Lord Phillips I point out that the kind of cases to which he points may well be those that are then directed towards face-to-face advice. It is extremely important to bear in mind the flexibility that is built into this system and to contrast that with the lack of flexibility of insisting that the advice is face to face. This system means that when people are taken into the telephone system their cases can be assessed to see whether they are suitable for phone advice or face-to-face advice.