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Commons Debate pack by Olivia Phelan and Lorna Booth. It was first published on Friday, 21 December 2018. It was last updated on Thursday, 3 January 2019.


Franchising of Crown Post Offices and the effect on high streets and local communities

Crown post offices account for about 2% of post offices.  They are large post offices that are directly managed by Post Office Ltd and franchising them would see them be moved to being managed by partners such as WH Smith. 

The Communication Workers Union, who oppose the changes, have pointed to effects on jobs and service levels. 

Research by Citizens Advice suggests that some aspects of the service in former Crown post offices are a bit better than that in current Crown post offices, some aspects of the service are a bit worse and many aspects are similar.

Download document
https://researchbriefings.files.parliament.uk/documents/CDP-2018-0285/CDP-2018-0285.pdf

Secondary information

Type
Research briefing
Reference
CDP-2018-0285 
Related items
Crown Post Offices: Franchising
Thursday, 10 January 2019
Parliamentary proceedings
House of Commons
Subjects
Closures Franchises Post offices Communication Workers Union WH Smith
Contains statistics
Yes
Published by
Economic Policy and Statistics Section
House of Commons Library
Link
View this Research briefing on researchbriefings.parliament.uk