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Written question asked by David Anderson (Labour) on Wednesday, 23 November 2016, in the House of Commons. It was due for an answer on Friday, 25 November 2016. It was answered by Jesse Norman (Conservative) on Thursday, 1 December 2016 on behalf of the Department for Business, Energy and Industrial Strategy.


Energy: Prices

Question

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will discuss with energy companies the potential exclusion of customers who cannot access IT services from cheaper tariffs.

Answer

Department for Business, Energy and Industry Strategy Ministers have met with a number of energy supply companies to discuss a wide range of issues.

Consumers without access to the internet can shop around to find a better deal for their energy by using any price comparison company which is accredited to the Confidence Code administered by Ofgem and provides a free telephone price comparison service. In addition Citizen Advice offers advice and support on energy switching.

The Government has made it clear that it wants to see companies treating all of their customers fairly – not just those who switch.


Secondary information

Type
Written question
Reference
54586
Session
2016-17
Subjects
Consumers Competition Energy Internet Prices
Link
View this Written question on www.parliament.uk