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Written question asked by Nia Griffith (Labour) on Monday, 16 April 2018, in the House of Commons. It was due for an answer on Thursday, 19 April 2018 (named day). It was answered by Tobias Ellwood (Conservative) on Thursday, 19 April 2018 on behalf of the Ministry of Defence.


Armed Forces: Housing

Question

To ask the Secretary of State for Defence, with reference to Joint Service Publication 464 Section IX, what discussions he has had with CarillionAmey on service family accommodation complaints procedure.

Answer

Changes to Ministry of Defence (MOD) Accommodation Policy are agreed by the Department, and officials have engaged with CarillionAmey regarding the recent changes to the Service Family Accommodation complaints procedure (JSP 464 Section IX). The management of Stage 1 Complaints is discussed regularly between the Department and CarillionAmey as part of the normal National Housing Prime governance arrangements.

The MOD is committed to providing Service personnel with accommodation that is at, or exceeds the Decent Homes Standard.


Secondary information

Type
Written question
Reference
136025
Session
2017-19
Subjects
Complaints Armed forces Housing Standards CarillionAmey
Link
View this Written question on www.parliament.uk