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Written question asked by Seema Malhotra (Labour) on Friday, 30 October 2020, in the House of Commons. It was due for an answer on Wednesday, 4 November 2020 (named day). It was answered by Mims Davies (Conservative) on Wednesday, 4 November 2020 on behalf of the Department for Work and Pensions.


Jobcentres: Staff

Question

To ask the Secretary of State for Work and Pensions, how many full-time equivalent work coaches her Department employs; how many new work coaches were recruited in October 2020; and what the average caseload is for each full-time equivalent work coach.

Answer

The current number of Work Coaches employed is 15028 which includes 2194 recruited in October 2020. The average caseload for each full-time equivalent Work Coach is 280.25, this includes the light touch cases were some of the customers are already in work. However, the average caseload where the customer is on an intensive work search programme is just over 180.


Secondary information

Type
Written question
Reference
109370
Session
2019-21
Subjects
Jobcentres Staff
Contains statistics
Yes
Link
View this Written question on www.parliament.uk