Written question asked by John Healey (Labour) on Tuesday, 20 December 2022, in the House of Commons. It was due for an answer on Monday, 9 January 2023. It was answered by Alex Chalk (Conservative) on Tuesday, 10 January 2023 on behalf of the Ministry of Defence.
Annington Homes
- Question
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To ask the Secretary of State for Defence, pursuant to the Answer of 25 October to Question 67845 on Annington Homes, what is the level of occupant satisfaction at move in is being achieved by Regional Accommodation Maintenance Services contractors in each quarter since the contract began.
- Answer
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The level of occupant satisfaction at move in is measured as a Key Performance Indicator (KPI) of the Future Defence Infrastructure Service (FDIS) Accommodation contract.
Pinnacle is responsible for administering surveys to capture levels of satisfaction with Pinnacle, Vivo and Amey but these surveys were not administered in the early months of the contracts. Partial KPI data from Pinnacle will be available for Quarter 3 (November – December 2022) from 15 January 2023.
I will write to the right hon. Member in due course and place a copy of my response in the Library of the House.
Secondary information
- Type
- Written question
- Reference
- 114526
- Session
- 2022-23
- Related items
- Subjects
- Armed forces Housing Repairs and maintenance Annington Homes
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2023-06-20 12:46:45 +0100
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- http://data.parliament.uk/writtenparliamentaryquestion/commons/2022-23/114526
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