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Written question asked by Seema Malhotra (Labour) on Tuesday, 7 March 2023, in the House of Commons. It was due for an answer on Tuesday, 14 March 2023 (named day). It was answered by Mims Davies (Conservative) on Tuesday, 14 March 2023 on behalf of the Department for Work and Pensions.

Department for Work and Pensions: Publications

Question

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 6 March to Question 152230 on Department for Work and Pensions: Publications, what recent assessment his Department made of the effectiveness of Touchbase at communicating Department activity to Job Centre Plus staff.

Answer

Touchbase is a weekly email newsletter from the Department for Work and Pensions which provides links to new and updated information on GOV.UK and other websites. It is the primary communication channel for DWP to a wide range of external stakeholders from diverse organisations across the UK who work with, support and advise our customers.

While Touchbase is not produced for Jobcentre Plus staff or Universal Credit claimants, DWP has a comprehensive internal communications programme which ensures that colleagues across the organisation are aware of the department’s priorities and the individual initiatives to deliver them.

The topics covered in Touchbase will routinely be part of this internal communications programme.

Secondary information

Type
Written question
Reference
160290
Session
2022-23
Related items
Grouped for answer
Yes
Subjects
Staff Department for Work and Pensions Jobcentres Publications
Link
View this Written question on www.parliament.uk