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Written question asked by Seema Malhotra (Labour) on Monday, 13 March 2023, in the House of Commons. It was due for an answer on Wednesday, 15 March 2023. It was answered by Mims Davies (Conservative) on Tuesday, 21 March 2023 on behalf of the Department for Work and Pensions.


Postal Services: Wolverhampton

Question

To the Secretary of State for Work and Pensions, how many (a) parcels and (b) letters are currently stored at Mail Handling Site A Wolverhampton and are unable to be processed.

Answer

All mail is actioned by the Mail Opening Unit on delivery from Royal Mail on date of receipt. It is processed within 24 hours which includes opening, scanning and routing to the relevant teams in DWP. There are no backlogs of work requiring opening or scanning that would require storage. Once scanned DWP manages a head of work of cases which are not automatically routed and require manual intervention. These are managed digitally.


Secondary information

Type
Written question
Reference
163824
Session
2022-23
Subjects
Postal services Wolverhampton
Contains statistics
Yes
Link
View this Written question on www.parliament.uk