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Written question asked by James Wild (Conservative) on Thursday, 6 July 2023, in the House of Commons. It was due for an answer on Monday, 10 July 2023. It was answered by James Cartlidge (Conservative) on Wednesday, 12 July 2023 on behalf of the Ministry of Defence.

Armed Forces: Housing

Question

To ask the Secretary of State for Defence, what recent progress (a) Pinnacle Group, (b) VIVO and (c) Amey have made on implementing their service accommodation rectification plans.

Answer

Pinnacle have completed the implementation of the Rectification Plan and are at or above the minimum Acceptable Level of Performance (ALP) in all areas where they have sole responsibility for delivery.

Performance has improved for both VIVO and Amey in the key areas of response maintenance timeframes and reducing the backlog of maintenance tasks, since the rectification plans were implemented in September 2022. However, there is still more work to do before VIVO and Amey are consistently at the ALP.

The Department has set out an expectation that suppliers must demonstrate they can sustain performance at or above the ALP before the rectification plans will be considered to have succeeded. The Department has made it very clear that there is still more to achieve before Service families are getting the level of service that they are entitled to.

Secondary information

Type
Written question
Reference
192886
Session
2022-23
Subjects
Contracts Armed forces Housing Amey Pinnacle Group VIVO Defence Services
Link
View this Written question on www.parliament.uk