Written question asked by Alyn Smith (Scottish National Party) on Friday, 3 May 2024, in the House of Commons. It was due for an answer on Thursday, 9 May 2024 (named day). It was answered by Nigel Huddleston (Conservative) on Thursday, 9 May 2024 on behalf of the Treasury.
Revenue and Customs: Correspondence
- Question
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To ask the Chancellor of the Exchequer, what steps he is taking with HMRC to help ensure taxpayers receive (a) prompt and (b) accurate responses to queries.
- Answer
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HMRC strives to answer all queries promptly and accurately. HMRC is also encouraging more customers to use its online services which are accessible 24/7 and regularly score satisfaction scores of over 80%.
The details requested by the Hon. Member are published monthly by HMRC at: https://www.gov.uk/government/publications/hmrc-monthly-performance-report-february-2024
Secondary information
- Type
- Written question
- Reference
- 24829
- Session
- 2023-24
- Subjects
- Correspondence Standards Revenue and Customs
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2024-05-09 17:52:27 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/24829
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- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/24829
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