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Written question asked by Marsha De Cordova (Labour) on Tuesday, 19 November 2024, in the House of Commons. It was due for an answer on Thursday, 21 November 2024. It was answered by Simon Lightwood (Labour) on Wednesday, 27 November 2024 on behalf of the Department for Transport.


Railways: Ticket Offices

Question

To ask the Secretary of State for Transport, what assessment she has made of the potential impact of changes to ticket office opening hours at Southeastern railway stations on commuters; and what steps her Department is taking to increase accessibility to ticket offices for disabled passengers across the rail network.

Answer

Southeastern ticket office changes were agreed under the previous Government. The Department is now examining these plans to ensure passengers remain supported.

We recognise the vital role ticket offices play in the journeys of people with disabilities, and ensuring accessibility for all passengers is at the heart of our passenger-focused approach.


Secondary information

Type
Written question
Reference
14978
Session
2024-26
Subjects
Disability Opening hours Railways Ticket offices Southeastern
Link
View this Written question on www.parliament.uk