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Written question asked by Edward Morello (Liberal Democrat) on Friday, 31 January 2025, in the House of Commons. It was due for an answer on Tuesday, 4 February 2025. It was answered by Emma Reynolds (Labour) on Thursday, 6 February 2025 on behalf of the Treasury.

Lloyds Bank: Closures

Question

To ask the Chancellor of the Exchequer, whether her Department has had discussions with Lloyds Bank on the potential impact of the planned closure of its Dorchester branch on (a) local residents and (b) businesses.

Answer

The Government understands the importance of face-to-face banking to communities and high streets in Dorset and across the UK, and is committed to championing sufficient access for all as a priority. This is why the Government is working closely with banks to roll out 350 banking hubs, which will provide local residents and businesses up and down the country with critical cash and banking services. Over 100 banking hubs are already open.

FCA guidance expects firms to carefully consider the impact of planned branch closures on their customers’ everyday banking and cash access needs and put in place alternatives where reasonable. This seeks to ensure that branch closures are implemented in a way that treats customers fairly.

Alternative options to access everyday banking services can be via telephone banking, through digital means such as mobile or online banking and via the Post Office. The Post Office Banking Framework allows personal and business customers to withdraw and deposit cash, check their balance, pay bills and cash cheques at 11,500 Post Office branches across the UK.

Secondary information

Type
Written question
Reference
27952
Session
2024-26
Grouped for answer
Yes
Subjects
Closures Dorchester Lloyds Bank
Link
View this Written question on www.parliament.uk