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Written question asked by Phil Brickell (Labour) on Wednesday, 17 December 2025, in the House of Commons. It was due for an answer on Monday, 5 January 2026. It was answered by Blair McDougall (Labour) on Monday, 5 January 2026 on behalf of the Department for Business and Trade.


NHS: Postal Services

Question

To ask the Secretary of State for Business and Trade, what assurances his Department can provide that NHS letters will continue to be prioritised for delivery by the Royal Mail over Christmas period.

Answer

The government recognises the importance of timely delivery of NHS letters. Royal Mail has introduced an NHS barcode to assist NHS units that continue to rely on post to communicate with patients. In addition, NHS England and NHS Providers have produced guidance for NHS organisations, including a case study, to increase awareness and uptake of the variety of Royal Mail services for the timely delivery of letters.


Secondary information

Type
Written question
Reference
101207
Session
2024-26
Subjects
Christmas NHS Postal services Royal Mail
Link
View this Written question on www.parliament.uk