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Written question asked by Richard Holden (Conservative) on Friday, 2 January 2026, in the House of Commons. It was due for an answer on Tuesday, 6 January 2026. It was answered by Keir Mather (Labour) on Monday, 12 January 2026 on behalf of the Department for Transport.


TransPennine Express: Staff

Question

To ask the Secretary of State for Transport, by what a) number and b) proportion station staffing levels have changed on TransPennine Express services since 4 July 2024.

Answer

The increases over 2024/25 were mainly to fill vacancies that had been paused pending the previous Government’s proposals for the closure of ticket offices, which they reversed after significant public criticism. In mid-2024, TransPennine Express gradually increased the Hull station headcount by an additional four full-time employees to support station resilience. It has increased overall station staffing by a further 19 full-time employees to improve reliability and resilience of the delivery of passenger assistance and other customer services (e.g. retailing); many of these roles are currently being recruited into.


Secondary information

Type
Written question
Reference
101846
Session
2024-26
Related items
TransPennine Express: Staff
Thursday, 29 January 2026
Written questions
House of Commons
Subjects
Staff TransPennine Express
Contains statistics
Yes
Link
View this Written question on www.parliament.uk