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Written question asked by Samantha Niblett (Labour) on Friday, 23 January 2026, in the House of Commons. It was due for an answer on Wednesday, 28 January 2026 (named day). It was answered by Lucy Rigby (Labour) on Wednesday, 28 January 2026 on behalf of the Treasury.


Energy: Billing

Question

To ask the Chancellor of the Exchequer, what assessment she has made of the potential impact of adding a default notice to customers' credit files before the resolution of their payment disputes with energy providers on their credit rating.

Answer

The Government recognises that information relating to arrears, such as a default notice, can have an adverse impact on an individual’s credit file. While the decision to report arrears information about an energy account to a credit reference agency is ultimately a matter for the energy company, energy companies and other organisations that report such information are expected to follow the Principles for the Reporting of Arrears, Arrangements and Defaults at Credit Reference Agencies, available at: https://www.scoronline.co.uk/wp-content/uploads/2021/05/Principles-for-the-Reporting-of-Arrears-Arr….


Secondary information

Type
Written question
Reference
108066
Session
2024-26
Subjects
Billing Credit rating Energy
Link
View this Written question on www.parliament.uk