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Written question asked by Dave Doogan (Scottish National Party) on Friday, 20 February 2026, in the House of Commons. It was due for an answer on Tuesday, 3 March 2026 (named day). It was answered by Louise Sandher-Jones (Labour) on Tuesday, 3 March 2026 on behalf of the Ministry of Defence.

Armed Forces: Workplace Pensions

Question

To ask the Secretary of State for Defence, a) what assessment he has made of the extent to which legacy pension disputes currently being pursued by the Ministry of Defence and Equiniti arise from historical administrative or management errors by the Department or its contractors; and b) what steps he is taking to help support impacted veterans and service personnel.

Answer

The Ministry of Defence (MOD) seeks to recover overpayments regardless of the reason they occurred because it has a legal and financial obligation to protect public funds. This principle applies universally to ensure consistency, fairness, and accountability in the management of taxpayers' money. Allowing overpayments to remain unrecovered, regardless of the circumstances, could set a precedent that undermines the MOD's duty to manage public resources responsibly and equitably.

The MOD, in collaboration with its contractors, is committed to supporting those affected by incorrectly calculated payments. A dedicated helpline has been established to provide technical and administrative advice, while a bespoke leaflet outlines available support, including repayment options and appeal processes. Veterans Services (VS) also offer free, one-to-one support to veterans, their families, and dependents through a national network of welfare managers across the UK and Republic of Ireland. VS staff, who are fully briefed on members' rights regarding overpayment recovery, can assist with completing Income and Expenditure forms in cases of hardship, provide guidance on submitting defences against recovery and conduct holistic welfare reviews. They can also advise on additional benefits or support available from the MOD, other Government Departments, or the Third Sector.

Secondary information

Type
Written question
Reference
113977
Session
2024-26
Subjects
Compensation Armed forces Workplace pensions Equiniti
Link
View this Written question on www.parliament.uk