Skip to main content

Written question asked by Tracy Gilbert (Labour) on Friday, 31 October 2025, in the House of Commons. It was due for an answer on Tuesday, 4 November 2025. It was answered by Andrew Western (Labour) on Monday, 10 November 2025 on behalf of the Department for Work and Pensions.


Jobcentres: Staff

Question

To ask the Secretary of State for Work and Pensions, what guidance he provides on whether JobCentre Work Coaches can accept (a) discounts and (b) similar benefits from clients.

Answer

Job Centre Work Coaches must uphold the highest standards of propriety and regularity. Under the Bribery Act 2010, it is a criminal offence to offer, give, request, or accept any financial or other advantage intended to improperly influence official duties. This includes gifts, cash, discounts, or hospitality.

As a general rule, staff should decline all gifts, including cash, vouchers, goods, or services.

All offers must be reported and recorded in the Departmental Gifts and Hospitality Register.


Secondary information

Type
Written question
Reference
87153
Session
2024-26
Subjects
Staff Conduct Jobcentres
Link
View this Written question on www.parliament.uk