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Written question asked by Helen Morgan (Liberal Democrat) on Wednesday, 12 November 2025, in the House of Commons. It was due for an answer on Monday, 17 November 2025 (named day). It was answered by Luke Pollard (Labour) on Tuesday, 18 November 2025 on behalf of the Ministry of Defence.


Armed Forces: Housing

Question

To ask the Secretary of State for Defence, how many complaints regarding (a) gas, (b) electrical and (c) water issues have been recorded in (i) single living accommodation and (ii) service family accommodation (A) at RAF Shawbury, (B) in North Shropshire constituency and (C) in Shropshire in each year since 2015.

Answer

Nine in 10 military homes (over 40,000 houses) will be modernised or upgraded to new, higher standards, with 14,000 homes rebuilt or substantially refurbished, funded by the Government’s record uplift in Defence spending and the Strategic Defence Review’s £1.5 billion extra investment into military housing in this parliament.

The table below provides a breakdown of the number of complaints regarding gas, electric and water issues broken down by year from 2018.

The accuracy and reliability of data held before 2018 cannot be assured.

Single Living Accommodation

For RAF Shawbury and North Shropshire

Year

Gas

Electrical

Water

2018 (fm 1 Apr)

28

26

116

2019

18

19

133

2020

7

43

130

2021

15

29

132

2022

4

39

289

2023

10

31

344

2024

5

25

232

2025

1

30

217

For Shropshire:

Year

Gas

Electrical

Water

2018 (fm 1 Apr)

135

269

827

2019

84

282

958

2020

118

295

1014

2021

55

249

1096

2022

50

232

1848

2023

46

229

1645

2024

56

353

1121

2025

30

257

888

Service Family Accommodation

For Service Family Accommodation the Ministry of Defence (MOD) does not hold data in the format requested.

In order to answer this Parliamentary Question, MOD’s Industry Partner would need to review every Stage 1 complaint, which could only be completed at a disproportionate cost.


Secondary information

Type
Written question
Reference
90421
Session
2024-26
Subjects
Armed forces Housing Shropshire Utilities
Contains statistics
Yes
Link
View this Written question on www.parliament.uk