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Written question asked by John McDonnell (Labour) on Wednesday, 1 July 2026, in the House of Commons. It was due for an answer on Monday, 6 July 2026. It was answered by Dan Tomlinson (Labour) on Friday, 10 July 2026 on behalf of the Treasury.


Revenue and Customs: Artificial Intelligence

Question

To ask the Chancellor of the Exchequer, what steps HMRC are taking to enable individuals to (a) seek human review of and (b) to challenge decisions made by automated systems.

Answer

HMRC informs customers about its use of automated decision-making through its Privacy Notice and, where appropriate, through communications relating to specific decisions and services.

Individuals may challenge decisions and seek review through existing HMRC review, complaints and appeal processes. HMRC's Privacy Notice also explains how individuals can raise concerns about data protection matters. The process for reviewing a decision may vary depending on the nature of the decision.


Secondary information

Type
Written question
Reference
14762
Session
2026-27
Grouped for answer
Yes
Subjects
Revenue and Customs Artificial intelligence
Link
View this Written question on www.parliament.uk