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Written question asked by Lord Greaves (Liberal Democrat) on Tuesday, 22 October 2019, in the House of Lords. It was due for an answer on Tuesday, 5 November 2019. It was answered by Baroness Vere of Norbiton (Conservative) on Tuesday, 5 November 2019 on behalf of the Department for Transport.


Northern: Rolling Stock

Question

To ask Her Majesty's Government what plans they have for passengers to be compensated for journeys made on Pacer trains which are still in service on the Northern franchise after the start of 2020.

Answer

The rail industry has no scheme whereby passengers are compensated on the basis of the quality of the rolling stock provided for each journey they undertake.


Secondary information

Type
Written question
Reference
HL284
Session
2019-19
Subjects
Compensation Passengers Rolling stock Northern (2016-20)
Link
View this Written question on www.parliament.uk