Written question asked by Lord Truscott (Non-affiliated) on Monday, 2 October 2023, in the House of Lords. It was due for an answer on Monday, 16 October 2023. It was answered by Lord Callanan (Conservative) on Monday, 16 October 2023 on behalf of the Department for Energy Security and Net Zero.
Energy: Meters
- Question
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To ask His Majesty's Government what assessment they have made of cases of energy supply companies using (1) coercive techniques, and (2) untrue statements, to try to compel customers to install smart meters.
- Answer
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Energy suppliers must treat customers fairly in line with their Standards of Conduct licence obligations, behave in a fair, honest, appropriate, and professional manner to ensure that consumers receive the right information to make decisions about their energy supply and have a positive experience when dealing with their supplier.
The Government expects energy suppliers to fulfil their regulatory obligations. Ofgem is responsible for regulating energy suppliers against their obligations.
Secondary information
- Type
- Written question
- Reference
- HL10483
- Session
- 2022-23
- Subjects
- Energy Meters Unfair practices
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2023-10-16 16:32:45 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/lords/2022-23/HL10483
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/lords/2022-23/HL10483
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/lords/2022-23/HL10483