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Written question asked by Bishop of Oxford (Bishops (affiliation)) on Wednesday, 12 October 2022, in the House of Lords. It was due for an answer on Wednesday, 26 October 2022. It was answered by Lord Callanan (Conservative) on Wednesday, 26 October 2022 on behalf of the Department for Business, Energy and Industrial Strategy.


Energy: Meters

Question

To ask His Majesty's Government what steps they are taking to protect customers with prepayment energy meters this winter.

Answer

Many customers choose prepayment meters to help them budget and avoid going into debt. Ofgem rules require energy suppliers to offer emergency and additional support credit or alternative short-term support to help prepayment meter customers stay on supply.

The Energy Price Guarantee will ensure that a typical household will pay on average £2,500 a year on their energy bill for the next two years from 1 October 2022. This includes prepayment customers, and will save a typical household £1,000 a year based on current energy prices.


Secondary information

Type
Written question
Reference
HL2548
Session
2022-23
Subjects
Energy Meters Pre-payment
Link
View this Written question on www.parliament.uk