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Written question asked by Lord Gilbert of Panteg (Conservative) on Thursday, 21 November 2024, in the House of Lords. It was due for an answer on Thursday, 5 December 2024. It was answered by Baroness Twycross (Labour) on Tuesday, 3 December 2024 on behalf of the Cabinet Office.


Civil Service: Translation Services

Question

To ask His Majesty's Government what steps they are taking to reduce spending by the civil service on translation into foreign languages, and what guidance has been given on this.

Answer

Individual departments are responsible for determining their own requirements for language services and ensuring these deliver good value for money for the taxpayer and a good service.

No specific guidance is issued by the Cabinet Office on this topic. However, the Crown Commercial Service does provide a route to market for language services, including innovative and cost effective solutions. These include options such as Telephone Interpreting, Video Remote Interpreting (VRI/VRS), and advanced technological solutions such as machine translation, all aimed at providing the public sector with solutions that may support improved services delivery and reduce costs.


Secondary information

Type
Written question
Reference
HL2738
Session
2024-26
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Subjects
Civil service Expenditure Translation services
Link
View this Written question on www.parliament.uk