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Written question asked by Lord Empey (Ulster Unionist Party) on Tuesday, 25 November 2025, in the House of Lords. It was due for an answer on Tuesday, 9 December 2025. It was answered by Lord Livermore (Labour) on Tuesday, 9 December 2025 on behalf of the Treasury.


Trader Support Service

Question

To ask His Majesty's Government what assessment they have made of feedback from businesses that use the Trader Support Service.

Answer

In 2024, the TSS had a customer satisfaction score of 89%. Traders score on information, ease of use, whether they would recommend the service and overall satisfaction. This feedback is used to make improvements to the TSS portal, communications and education materials.


Secondary information

Type
Written question
Reference
HL12280
Session
2024-26
Subjects
Trader Support Service
Link
View this Written question on www.parliament.uk