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Written question asked by Lord Cameron of Lochiel (Conservative) on Thursday, 23 July 2026, in the House of Lords. It was due for an answer on Thursday, 6 August 2026. It was answered by Baroness Curran (Labour) on Wednesday, 5 August 2026 on behalf of the Department for Energy Security and Net Zero.

Energy: Meters

Question

To ask His Majesty's Government what contingency plans are in place for households in remote and island communities that face delays to getting a radio teleswitch service meter replaced with a smart meter, following the radio teleswitch service switch off on 30 June.

Answer

The Department is aware that some consumers living in remote or rural areas of Scotland have faced historical challenges obtaining RTS meter replacement appointments, due to a lack of installer resource, appropriate technology solutions or logistical challenges.

However, the RTS Taskforce, which the Department sits on, has in the last year led a concerted effort to overcome these historical challenges, resulting in significant progress on RTS replacements in these regions.

The Department would encourage any consumers who have not yet had a replacement to contact their energy supplier to arrange one as soon as possible.

Secondary information

Type
Written question
Reference
HL2644
Session
2026-27
Subjects
Energy Meters Rural areas Islands
Link
View this Written question on www.parliament.uk