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To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 12 September 2017 to Question 8070, when he plans to publish an estimate of the savings to the public purse which will accrue from the proposed closure of Parkhead Jobcentre.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 12 September 2017 to Question 8070, when he plans to publish an estimate of the savings to the public purse which will accrue from the proposed closure of Parkhead Jobcentre.
There are no plans to publish estimates of savings which will accrue from proposed closures of individual Jobcentres. Estimated savings in the form of baseline running costs for each of these sites are included in the overall estimated savings for the DWP estates programme of circa ÂŁ140m per annum.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 12 September 2017 to Question 8071, when he plans to publish an estimate of the savings to the public purse which will accrue from the proposed closure of Easterhouse Jobcentre.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 12 September 2017 to Question 8071, when he plans to publish an estimate of the savings to the public purse which will accrue from the proposed closure of Easterhouse Jobcentre.
There are no plans to publish estimates of savings which will accrue from proposed closures of individual Jobcentres. Estimated savings in the form of baseline running costs for each of these sites are included in the overall estimated savings for the DWP estates programme of circa ÂŁ140m per annum.
To ask the Secretary of State for Work and Pensions, what the date is for the proposed outreach provision to be operational after the proposed closure of Southall Jobcentre on 26 January 2018; what the staffing requirement for that provision will be; and how and when service users will be...
To ask the Secretary of State for Work and Pensions, what the date is for the proposed outreach provision to be operational after the proposed closure of Southall Jobcentre on 26 January 2018; what the staffing requirement for that provision will be; and how and when service users will be...
We have formally agreed that an outreach provision will be available from the Dominion Centre site in Southall and are confident that it will be in place by 26 January when Southall Jobcentre closes. This outreach provision may be available prior to the closure of Southall Jobcentre if the detailed arrangements are concluded earlier than expected.
The outreach service will be available 9am-5pm Monday to Friday. We anticipate being able to base between two and four members of staff at the site.
Existing customers will be notified about the outreach provision by Work Coaches at face-to-face interviews before the Southall Jobcentre closure date. Customers will also be handed a written notification about their new jobcentre and the new outreach provision.
Information about the new outreach facility will also be shared through our local partnership network.
Posters about the closure of Southall Jobcentre and the new outreach provision, will be displayed in Southall Jobcentre, as soon as the opening date of the new outreach provision is finalised. We expect this to take place within the first two weeks of January.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer on 3 July 2017 to Question 882, whether the reformed welfare contract piloted at Birkenhead Jobcentre Plus is now operational across the whole Jobcentre Plus network.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer on 3 July 2017 to Question 882, whether the reformed welfare contract piloted at Birkenhead Jobcentre Plus is now operational across the whole Jobcentre Plus network.
The initiative at Birkenhead Jobcentre brought together information from energy suppliers to help the vulnerable and those facing difficulties in meeting their energy costs.
The initiative informed a DWP produced factsheet which covers saving money on household bills, advice for those struggling with debt and details about basic bank accounts. The factsheet also signposts to further sources of help and support through a range of websites including The Money Advice Service.
The DWP factsheet is available to all Work Coaches across the Jobcentre Plus network.
We are unable to confirm the numbers used or the number of claimants availing themselves of the support.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 3 July 2017 to Question 882 on Benefit Rules, what recent representations has he received from the Jobcentre Plus network on the roll-out of the Reformed Welfare Contract piloted by Feeding Britain in Birkenhead Jobcentre...
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 3 July 2017 to Question 882 on Benefit Rules, what recent representations has he received from the Jobcentre Plus network on the roll-out of the Reformed Welfare Contract piloted by Feeding Britain in Birkenhead Jobcentre...
The initiative at Birkenhead Jobcentre brought together information from energy suppliers to help the vulnerable and those facing difficulties in meeting their energy costs.
The initiative informed a DWP produced factsheet which covers saving money on household bills, advice for those struggling with debt and details about basic bank accounts. The factsheet also signposts to further sources of help and support through a range of websites including The Money Advice Service.
The DWP factsheet is available to all Work Coaches across the Jobcentre Plus network.
We are unable to confirm the numbers used or the number of claimants availing themselves of the support.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 3 July 2017 to Question 882, on Benefit Rules, what recent discussions he has received from the Jobcentre Plus network on the roll-out of the reformed welfare contract piloted by Feeding Britain at Birkenhead Jobcentre...
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 3 July 2017 to Question 882, on Benefit Rules, what recent discussions he has received from the Jobcentre Plus network on the roll-out of the reformed welfare contract piloted by Feeding Britain at Birkenhead Jobcentre...
The initiative at Birkenhead Jobcentre brought together information from energy suppliers to help the vulnerable and those facing difficulties in meeting their energy costs.
The initiative informed a DWP produced factsheet which covers saving money on household bills, advice for those struggling with debt and details about basic bank accounts. The factsheet also signposts to further sources of help and support through a range of websites including The Money Advice Service.
The DWP factsheet is available to all Work Coaches across the Jobcentre Plus network.
We are unable to confirm the numbers used or the number of claimants availing themselves of the support.
To ask the Secretary of State for Work and Pensions, what recent representations he has received on the effect on jobcentre staff of outsourcing jobcentre telephony work to Capita
To ask the Secretary of State for Work and Pensions, what recent representations he has received on the effect on jobcentre staff of outsourcing jobcentre telephony work to Capita
No representations have been received. The delivery of the scripted New Claim service by Capita allows Jobcentre staff to focus on helping customers into work.
To ask the Secretary of State for Work and Pensions, whether he plans to visit the Cofa Court Jobcentre in Coventry in 2018.
To ask the Secretary of State for Work and Pensions, whether he plans to visit the Cofa Court Jobcentre in Coventry in 2018.
There are currently no confirmed plans to visit Cofa Court Jobcentre in Coventry in 2018.
To ask the Secretary of State for Work and Pensions, what recent representations he has received on the effect on benefit claimants of outsourcing jobcentre telephony work to Capita.
To ask the Secretary of State for Work and Pensions, what recent representations he has received on the effect on benefit claimants of outsourcing jobcentre telephony work to Capita.
In delivery of the JSA New Claim service the Provider has received and accepted complaints that equate to 0.003% of the total Customer interactions, which is comparable with services delivered internally.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, what recent assessment his Department has made of the availability of street parking close to Shettleston Jobcentre.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, what recent assessment his Department has made of the availability of street parking close to Shettleston Jobcentre.
Accessibility and transport for staff and claimants were considered as part of the planning of the mergers which make best use of space at Shettleston Jobcentre. Local managers are in regular contact with Glasgow City Council and police who are aware of these moves and have not identified any specific issues to date. We have agreed that the reconfigured service will be an agenda item at key stakeholder meetings over the coming months so that we are reviewing the situation and working together to ensure parking, transport and access issues are addressed as part of our partnership agenda.
There is no legal requirement for the Department to conduct an impact assessment on potential effects of traffic, parking or air quality in the vicinity of Shettleston Jobcentre.
The Shettleston office has been significantly under-utilised in recent years but has previously accommodated in excess of 120 staff and related customer service activity with no issues relating to parking or transport.
It is worth reiterating that due to the complexity of the commercial process with negotiations on hundreds of leases and to protect our commercial position, we were unable to discuss information about specific offices until negotiations concluded and plans announced. However, there are no concerns from these stakeholders regarding traffic or parking at this time.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, whether his Department has conducted an impact assessment of the potential effect of the increase of vehicular activity on traffic and parking in the vicinity...
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, whether his Department has conducted an impact assessment of the potential effect of the increase of vehicular activity on traffic and parking in the vicinity...
Accessibility and transport for staff and claimants were considered as part of the planning of the mergers which make best use of space at Shettleston Jobcentre. Local managers are in regular contact with Glasgow City Council and police who are aware of these moves and have not identified any specific issues to date. We have agreed that the reconfigured service will be an agenda item at key stakeholder meetings over the coming months so that we are reviewing the situation and working together to ensure parking, transport and access issues are addressed as part of our partnership agenda.
There is no legal requirement for the Department to conduct an impact assessment on potential effects of traffic, parking or air quality in the vicinity of Shettleston Jobcentre.
The Shettleston office has been significantly under-utilised in recent years but has previously accommodated in excess of 120 staff and related customer service activity with no issues relating to parking or transport.
It is worth reiterating that due to the complexity of the commercial process with negotiations on hundreds of leases and to protect our commercial position, we were unable to discuss information about specific offices until negotiations concluded and plans announced. However, there are no concerns from these stakeholders regarding traffic or parking at this time.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, whether his Department has conducted an impact assessment of the potential effect of the increase of vehicular activity on air quality in the vicinity of...
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, whether his Department has conducted an impact assessment of the potential effect of the increase of vehicular activity on air quality in the vicinity of...
Accessibility and transport for staff and claimants were considered as part of the planning of the mergers which make best use of space at Shettleston Jobcentre. Local managers are in regular contact with Glasgow City Council and police who are aware of these moves and have not identified any specific issues to date. We have agreed that the reconfigured service will be an agenda item at key stakeholder meetings over the coming months so that we are reviewing the situation and working together to ensure parking, transport and access issues are addressed as part of our partnership agenda.
There is no legal requirement for the Department to conduct an impact assessment on potential effects of traffic, parking or air quality in the vicinity of Shettleston Jobcentre.
The Shettleston office has been significantly under-utilised in recent years but has previously accommodated in excess of 120 staff and related customer service activity with no issues relating to parking or transport.
It is worth reiterating that due to the complexity of the commercial process with negotiations on hundreds of leases and to protect our commercial position, we were unable to discuss information about specific offices until negotiations concluded and plans announced. However, there are no concerns from these stakeholders regarding traffic or parking at this time.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, what discussions his Department has had with Glasgow City Council on the potential effect on traffic volume and street parking in the vicinity of Shettleston...
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, what discussions his Department has had with Glasgow City Council on the potential effect on traffic volume and street parking in the vicinity of Shettleston...
Accessibility and transport for staff and claimants were considered as part of the planning of the mergers which make best use of space at Shettleston Jobcentre. Local managers are in regular contact with Glasgow City Council and police who are aware of these moves and have not identified any specific issues to date. We have agreed that the reconfigured service will be an agenda item at key stakeholder meetings over the coming months so that we are reviewing the situation and working together to ensure parking, transport and access issues are addressed as part of our partnership agenda.
There is no legal requirement for the Department to conduct an impact assessment on potential effects of traffic, parking or air quality in the vicinity of Shettleston Jobcentre.
The Shettleston office has been significantly under-utilised in recent years but has previously accommodated in excess of 120 staff and related customer service activity with no issues relating to parking or transport.
It is worth reiterating that due to the complexity of the commercial process with negotiations on hundreds of leases and to protect our commercial position, we were unable to discuss information about specific offices until negotiations concluded and plans announced. However, there are no concerns from these stakeholders regarding traffic or parking at this time.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, what discussions his Department has had with the local police force on the potential effect on traffic volume and street parking in the vicinity of...
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 December 2017 to Questions 116201, 116202, 116204 and 116205, what discussions his Department has had with the local police force on the potential effect on traffic volume and street parking in the vicinity of...
Accessibility and transport for staff and claimants were considered as part of the planning of the mergers which make best use of space at Shettleston Jobcentre. Local managers are in regular contact with Glasgow City Council and police who are aware of these moves and have not identified any specific issues to date. We have agreed that the reconfigured service will be an agenda item at key stakeholder meetings over the coming months so that we are reviewing the situation and working together to ensure parking, transport and access issues are addressed as part of our partnership agenda.
There is no legal requirement for the Department to conduct an impact assessment on potential effects of traffic, parking or air quality in the vicinity of Shettleston Jobcentre.
The Shettleston office has been significantly under-utilised in recent years but has previously accommodated in excess of 120 staff and related customer service activity with no issues relating to parking or transport.
It is worth reiterating that due to the complexity of the commercial process with negotiations on hundreds of leases and to protect our commercial position, we were unable to discuss information about specific offices until negotiations concluded and plans announced. However, there are no concerns from these stakeholders regarding traffic or parking at this time.
We continue to provide excellent support to those seeking work, or who cannot work, through a network of offices which are modern, accessible and meet future requirements. Most jobcentres are staying put. We are merging some neighbourhood offices to create bigger, multi-skilled teams and moving to better buildings, all of which will lead to better customer service.
We continue to provide excellent support to those seeking work, or who cannot work, through a network of offices which are modern, accessible and meet future requirements. Most jobcentres are staying put. We are merging some neighbourhood offices to create bigger, multi-skilled teams and moving to better buildings, all of which will lead to better customer service.
What assessment he has made of the effect of proposed jobcentre closures on local communities in Scotland.
Unemployment in Glasgow has been consistently higher than the national average, child poverty is rising and the use of food banks has increased by 20% in the past two years, so how can the Secretary of State justify closing so many jobcentres, which provide vital support for people to enter the labour market?
Unemployment in Glasgow has been consistently higher than the national average, child poverty is rising and the use of food banks has increased by 20% in the past two years, so how can the Secretary of State justify closing so many jobcentres, which provide vital support for people to enter the labour market?
I set out in my original answer that this was a system to provide better services, and the hon. Gentleman should know that there was a full review of the proposed closures in Glasgow and that the proposal was changed in response to a public consultation.
I would not be doing my duty as Secretary of State for Scotland if I could not in my final words wish Paisley every success in the city of culture competition.
I set out in my original answer that this was a system to provide better services, and the hon. Gentleman should know that there was a full review of the proposed closures in Glasgow and that the proposal was changed in response to a public consultation.
I would not be doing my duty as Secretary of State for Scotland if I could not in my final words wish Paisley every success in the city of culture competition.
I set out in my original answer that this was a system to provide better services, and the hon. Gentleman should know that there was a full review of the proposed closures in Glasgow and that the proposal was changed in response to a public consultation.
I would not be doing my duty as Secretary of State for Scotland if I could not in my final words wish Paisley every success in the city of culture competition.
Unemployment in Glasgow has been consistently higher than the national average, child poverty is rising and the use of food banks has increased by 20% in the past two years, so how can the Secretary of State justify closing so many jobcentres, which provide vital support for people to enter the labour market?
What assessment he has made of the effect of proposed jobcentre closures on local communities in Scotland.
What assessment he has made of the effect of proposed jobcentre closures on local communities in Scotland.
We continue to provide excellent support to those seeking work, or who cannot work, through a network of offices which are modern, accessible and meet future requirements. Most jobcentres are staying put. We are merging some neighbourhood offices to create bigger, multi-skilled teams and moving to better buildings, all of which will lead to better customer service.
To ask the Secretary of State for Work and Pensions, whether his Department has plans to (a) advertise and (b) offer bike loan schemes to people using job centres.
To ask the Secretary of State for Work and Pensions, whether his Department has plans to (a) advertise and (b) offer bike loan schemes to people using job centres.
There are no plans to provide a specific bike loan scheme for job seekers.
The Flexible Support Fund may be available for one-off purchases such as a bicycle to remove a barrier for claimants to get to work.
The Department for Transport leads on the Cycle to Work Scheme, which is available to employees, and was introduced to promote healthier journeys to work and to reduce environmental pollution.