1-6 of 6 results for subject:Consumers
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To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the April 2018 Green Paper on Modernising Consumer Markets, if he will make an assessment of the potential merits of the mandatory participation in alternative dispute resolution being extended to cover non-regulated markets.
To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the April 2018 Green Paper on Modernising Consumer Markets, if he will make an assessment of the potential merits of the mandatory participation in alternative dispute resolution being extended to cover non-regulated markets.
The Government is making such an assessment as part of its review of the system of alternative dispute resolution. The Modernising Consumer Markets Green Paper asked for views on whether there should be an automatic right for consumers to access alternative dispute resolution in sectors with the highest levels of consumer harm.
To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the April 2018 Green Paper on Modernising Consumer Markets, what estimate he has made of the annual cost to consumers who fail to cancel subscriptions following initial free trials; and if he will make a...
To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the April 2018 Green Paper on Modernising Consumer Markets, what estimate he has made of the annual cost to consumers who fail to cancel subscriptions following initial free trials; and if he will make a...
The Government has not estimated the annual cost to consumers of unwanted subscriptions.
The Government is committed to tackling the problem of subscription traps and has asked Citizens Advice to lead work on behalf of the Consumer Protection Partnership to recommend any actions needed to prevent consumers paying for unwanted subscriptions.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what his policy is on (a) regulating the import of electrical goods such as mobile phone chargers and (b) consumer protection and redress with trading partners for faulty of sub-standard goods after the UK leaves the EU.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what his policy is on (a) regulating the import of electrical goods such as mobile phone chargers and (b) consumer protection and redress with trading partners for faulty of sub-standard goods after the UK leaves the EU.
Product safety is a priority of this Government and the UK has legislation in place, which requires manufacturers to place only safe products on the market and to take action where a safety issue is identified.
It is our priority to continue the UK’s strong history of protecting consumers. The European Union (Withdrawal) Bill will convert directly applicable EU law into UK law and provide a power to correct parts of the law that no longer work. This will help maximise certainty for consumers and businesses as we leave the EU.
Consumer Rights
I rise to present a petition relating to consumer rights. The petition stems from a problem that a constituent of mine—[Interruption.]
Order. I ask Members to leave the Chamber quietly. I am struggling to hear what the hon. Gentleman is saying.
Thank you, Mr Deputy Speaker.
As I was saying, the petition...
Consumer Rights
I rise to present a petition relating to consumer rights. The petition stems from a problem that a constituent of mine—[Interruption.]
Order. I ask Members to leave the Chamber quietly. I am struggling to hear what the hon. Gentleman is saying.
Thank you, Mr Deputy Speaker.
As I was saying, the petition...
To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 17 July 2017 to Question 4713, how he will ensure that the research on the effect of pricing structures on consumer value choices is used to inform policy; and if he will make a statement.
To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 17 July 2017 to Question 4713, how he will ensure that the research on the effect of pricing structures on consumer value choices is used to inform policy; and if he will make a statement.
In my answer of 17 July I stated that Government does not intend to publish the research it conducted earlier in the year on the effects of transparency in overseas money transfers (involving foreign exchange) on consumer decisions as it relates to the formulation and development of ongoing Government policy.
The research helped to inform the Government’s response to its consultation on the implementation of the second Payment Services Directive, which was published on 19 July 2017.
To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 5 July 2017 to Question 2292, from the hon. Member for Edinburgh South, whether he plans to publish the results of the research on foreign exchange (a) separately from the Government's response to the consultation, (b) in conjunction...
To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 5 July 2017 to Question 2292, from the hon. Member for Edinburgh South, whether he plans to publish the results of the research on foreign exchange (a) separately from the Government's response to the consultation, (b) in conjunction...
In my answer of 5 July I stated that the Government was conducting research on the effects of transparency in overseas money transfers (involving foreign exchange) on consumer decisions. This research helped to inform the Government’s response to the consultation on the implementation of the second Payment Services Directive (PSDII), which was published on 19 July 2017.
The Government’s response to the consultation explains that, as the second Payment Services Directive is a maximum harmonising Directive, the Government has limited flexibility as to how far we can go beyond its explicit requirements. Although the Government could see some benefit in requiring firms to display the difference between the exchange rate they offer and the interbank exchange rate, it is clear that including such a requirement in PSDII would be gold-plating, and the Government has therefore decided not to do so.
The Government does not intend to publish the research at this point in time as it relates to the formulation and development of ongoing Government policy.