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Many small businesses rely on Facebook advertising to reach customers, but too many find that if they get hacked, it takes too long for Meta to let them back into their account. That has been the case for Andy Campbell, who runs ATR Carpet Cleaning. Will the Minister advise on how we can get the likes of Meta to reconnect these people with their accounts, because Meta is not doing that for us?
Many small businesses rely on Facebook advertising to reach customers, but too many find that if they get hacked, it takes too long for Meta to let them back into their account. That has been the case for Andy Campbell, who runs ATR Carpet Cleaning. Will the Minister advise on how we can get the likes of Meta to reconnect these people with their accounts, because Meta is not doing that for us?
The hon. Gentleman makes an important point. One of my constituents is in a similar case, and it is devastating. For a large business, fraud and economic crime is an inconvenience; for a small business, it can be existential. That is one of the reasons why, this week, we are communicating with small businesses to ensure that they up their cyber-security. I am happy to meet the hon. Gentleman on this issue.
The hon. Gentleman makes an important point. One of my constituents is in a similar case, and it is devastating. For a large business, fraud and economic crime is an inconvenience; for a small business, it can be existential. That is one of the reasons why, this week, we are communicating with small businesses to ensure that they up their cyber-security. I am happy to meet the hon. Gentleman on this issue.
The hon. Gentleman makes an important point. One of my constituents is in a similar case, and it is devastating. For a large business, fraud and economic crime is an inconvenience; for a small business, it can be existential. That is one of the reasons why, this week, we are communicating with small businesses to ensure that they up their cyber-security. I am happy to meet the hon. Gentleman on this issue.
Many small businesses rely on Facebook advertising to reach customers, but too many find that if they get hacked, it takes too long for Meta to let them back into their account. That has been the case for Andy Campbell, who runs ATR Carpet Cleaning. Will the Minister advise on how we can get the likes of Meta to reconnect these people with their accounts, because Meta is not doing that for us?
To ask the Secretary of State for Business and Trade, what discussions he has had with Meta on preventing the sale of illegal e-bikes on their marketplace platform.
To ask the Secretary of State for Business and Trade, what discussions he has had with Meta on preventing the sale of illegal e-bikes on their marketplace platform.
Product safety law requires that all consumer products placed on the UK market must be safe. The Office for Product Safety and Standards, in my Department, has a programme of work focused on making sure online platforms, including Meta, are aware of their responsibilities for preventing the supply of unsafe products to UK consumers, and requires them to remove unsafe or non-compliant products made available on their sites.
To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the potential implications for his policies of recent changes to Meta guidelines on hateful conduct which allow Facebook users to refer to LGBT+ people as mentally ill.
To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the potential implications for his policies of recent changes to Meta guidelines on hateful conduct which allow Facebook users to refer to LGBT+ people as mentally ill.
The government is aware of the changes Meta has made to its guidelines. This change does not affect the strong protections the Online Safety Act will bring in for UK users online. The Act will oblige all social media companies to remove illegal content and content harmful to children and will give adult users more control over the type of content they see, including that which is hateful or abusive.
To ask the Attorney General, how many people were prosecuted for offences relating to posts made on Facebook in each year for which records exist.
To ask the Attorney General, how many people were prosecuted for offences relating to posts made on Facebook in each year for which records exist.
The Crown Prosecution Service (CPS) does not hold data on the number of people prosecuted for offences relating to social media posts. This information could only be obtained by an examination of CPS case files, which would incur disproportionate cost.
To ask the Secretary of State for Justice, how many people have been prosecuted in the UK for offences relating to posts made on Facebook in each year for which records exist.
To ask the Secretary of State for Justice, how many people have been prosecuted in the UK for offences relating to posts made on Facebook in each year for which records exist.
It has not proved possible to respond to the right hon. Member in the time available before Prorogation.
To ask the Secretary of State for the Home Department, how many non-crime hate incidents relating to posts made on Facebook were investigated by the police in each year for which records exist.
To ask the Secretary of State for the Home Department, how many non-crime hate incidents relating to posts made on Facebook were investigated by the police in each year for which records exist.
The Home Office does not centrally collect data on non-crime hate incidents from the police.
A review into the recording of NCHI, reporting to the Policing Minister, is underway.
What cryptocurrencies are, how they work, the benefits and challenges they offer, and how regulators have reacted to them.
What cryptocurrencies are, how they work, the benefits and challenges they offer, and how regulators have reacted to them.
Examination of witnesses. Written evidence reported.
Examination of witnesses. Written evidence reported.
To ask the Secretary of State for Levelling Up, Housing and Communities, what discussions his Department has had with Facebook, about the Facebook groups that are being used to match Ukrainian refugees with UK households about (a) monitoring of these groups and (b) what steps they are taking to ensure...
To ask the Secretary of State for Levelling Up, Housing and Communities, what discussions his Department has had with Facebook, about the Facebook groups that are being used to match Ukrainian refugees with UK households about (a) monitoring of these groups and (b) what steps they are taking to ensure...
The National Crime Agency works closely with social media companies as part of its Social Media Action Plan, to scope illicit content related to organised immigration crime.
To ask the Secretary of State for Digital, Culture, Media and Sport, with reference to the article entitled Facebook failing to flag harmful climate misinformation, new research finds, published by the Centre for countering digital hate in February 2022, what assessment her Department has made of the implications for her...
To ask the Secretary of State for Digital, Culture, Media and Sport, with reference to the article entitled Facebook failing to flag harmful climate misinformation, new research finds, published by the Centre for countering digital hate in February 2022, what assessment her Department has made of the implications for her...
The Government takes the issue of mis and disinformation very seriously, including climate misinformation. During the COP-26 Summit last year the cross Whitehall Counter Disinformation Unit brought together monitoring and analysis capabilities and expertise from across Government to understand the scope, scale, and nature of disinformation and misinformation risks to the Summit and worked with partners to tackle it. We are regularly engaging with social media platforms to flag content that we consider to be particularly harmful. Where this content breaches their own terms and conditions, we expect platforms to remove it promptly.
We are also introducing groundbreaking legislation to help prevent the spread of harmful disinformation. The Online Safety Bill will force companies subject to the safety duties to tackle illegal misinformation and disinformation in scope of the Bill, and protect children from harmful content. The biggest platforms will also need to address legal but harmful content for adults, which will include some types of harmful misinformation and disinformation.
The Bill will apply to all services that allow users to post content online or to interact with each other, regardless of whether users interact through online forums or as avatars in a digital environment. This includes the Metaverse. However, we expect companies to take steps now to improve safety, and not wait for the legislation to come into force before acting.
To ask the Secretary of State for Digital, Culture, Media and Sport, what plans her Department has to (a) regulate Facebook Metaverse, (b) counter potential misinformation and abuse and (c) help ensure safeguarding for vulnerable people on that platform.
To ask the Secretary of State for Digital, Culture, Media and Sport, what plans her Department has to (a) regulate Facebook Metaverse, (b) counter potential misinformation and abuse and (c) help ensure safeguarding for vulnerable people on that platform.
The Government is committed to driving forward a future-facing and nimble approach to regulating digital technologies which unlocks innovation while also tackling its most serious downsides. As part of this commitment, we will bring forward the Online Safety Bill, which aims to make the UK the safest place in the world to be online.
The Online Safety Bill will apply to all services that allow users to post content online or to interact with each other, regardless of whether users can interact through online forums or as avatars in a digital environment. This includes the Metaverse.
The Government takes the issues of misinformation and abuse extremely seriously. The Bill will require services in scope to tackle illegal misinformation, disinformation and abuse, and to protect children from harmful content. The biggest platforms will also need to address legal content that may cause significant physical or psychological harm to adults, including some types of misinformation and disinformation such as anti-vaccination content and falsehoods about COVID-19, as well as abuse. Users will also be better able to report abuse, and should expect to receive an appropriate response from the platform. When abuse crosses a criminal threshold, the police have the power to identify anonymous trolls and hold them to account. Ofcom will also be required to establish an expert advisory committee on misinformation and disinformation.
Q6
.
Damian Collins (Folkestone and Hythe) (Con):
More needs to be done to tackle the people trafficking gangs that exploit migrants across Europe, promising to get them to this country. Does the Prime Minister agree that it is totally unacceptable that companies such as Facebook allow those smugglers to offer their services on their platforms—not only routes into the country, but the sale of forged British papers in order to aid their access? Does he agree that when this House passes the Online Safety Bill we will have the power to do more to make companies such as Facebook take down content that promotes illegal activity?
Q6
.
Damian Collins (Folkestone and Hythe) (Con):
More needs to be done to tackle the people trafficking gangs that exploit migrants across Europe, promising to get them to this country. Does the Prime Minister agree that it is totally unacceptable that companies such as Facebook allow those smugglers to offer their services on their platforms—not only routes into the country, but the sale of forged British papers in order to aid their access? Does he agree that when this House passes the Online Safety Bill we will have the power to do more to make companies such as Facebook take down content that promotes illegal activity?
I thank my hon. Friend for that. He is absolutely right to say that too many of these gangs are using social media, which is why the online harms Bill is so important. It will indeed be of assistance to us in taking down that kind of material.
I thank my hon. Friend for that. He is absolutely right to say that too many of these gangs are using social media, which is why the online harms Bill is so important. It will indeed be of assistance to us in taking down that kind of material.
I thank my hon. Friend for that. He is absolutely right to say that too many of these gangs are using social media, which is why the online harms Bill is so important. It will indeed be of assistance to us in taking down that kind of material.
Q6
.
Damian Collins (Folkestone and Hythe) (Con):
More needs to be done to tackle the people trafficking gangs that exploit migrants across Europe, promising to get them to this country. Does the Prime Minister agree that it is totally unacceptable that companies such as Facebook allow those smugglers to offer their services on their platforms—not only routes into the country, but the sale of forged British papers in order to aid their access? Does he agree that when this House passes the Online Safety Bill we will have the power to do more to make companies such as Facebook take down content that promotes illegal activity?
To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions she has had with representatives of (a) Facebook and (b) Instagram on recent reports of the harmful impact of their products on children and young people; and if she will make a statement.
To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions she has had with representatives of (a) Facebook and (b) Instagram on recent reports of the harmful impact of their products on children and young people; and if she will make a statement.
Protecting children is at the heart of our plans to transform the online experience for people in the UK, and the strongest protections in the Online Safety Bill will be for children. All companies in scope of the Online Safety Bill will need to seriously consider the risks they may pose to children and take action to mitigate these risks.
The recent reports about the impact of Facebook’s products on children and young people are highly pertinent to the forthcoming online safety legislation. The impact of harmful content and behaviour on young people’s mental health has been a key consideration during the development of legislation.
Ministers and officials have met with a wide range of stakeholders, including Facebook (representing various products including Instagram) several times as the legislation has been developed.
I absolutely agree with my hon. Friend, and I thank her for raising this issue. I share those concerns. Over the past year, the number of young people being urgently referred for eating disorders has doubled. In the light of that, I was astonished to learn that one of Facebook’s own internal studies, which was brought to light by Ms Haugen, found that 17% of teen girls said that their eating disorders got worse after using Instagram. Facebook did not think it was appropriate to inform parents, healthcare professionals and legislators. I do think it is time for Facebook to do the right thing and publish what it knows.
I absolutely agree with my hon. Friend, and I thank her for raising this issue. I share those concerns. Over the past year, the number of young people being urgently referred for eating disorders has doubled. In the light of that, I was astonished to learn that one of Facebook’s own internal studies, which was brought to light by Ms Haugen, found that 17% of teen girls said that their eating disorders got worse after using Instagram. Facebook did not think it was appropriate to inform parents, healthcare professionals and legislators. I do think it is time for Facebook to do the right thing and publish what it knows.
Last week, a whistleblower told the American Congress that Facebook had repeatedly misled the public about the impact of its platform on children’s health. Does my right hon. Friend agree that it is time for Facebook to be transparent about the impact of its platform, and to share with the public what it knows about the impact on children’s health?
Last week, a whistleblower told the American Congress that Facebook had repeatedly misled the public about the impact of its platform on children’s health. Does my right hon. Friend agree that it is time for Facebook to be transparent about the impact of its platform, and to share with the public what it knows about the impact on children’s health?
Last week, a whistleblower told the American Congress that Facebook had repeatedly misled the public about the impact of its platform on children’s health. Does my right hon. Friend agree that it is time for Facebook to be transparent about the impact of its platform, and to share with the public what it knows about the impact on children’s health?
I absolutely agree with my hon. Friend, and I thank her for raising this issue. I share those concerns. Over the past year, the number of young people being urgently referred for eating disorders has doubled. In the light of that, I was astonished to learn that one of Facebook’s own internal studies, which was brought to light by Ms Haugen, found that 17% of teen girls said that their eating disorders got worse after using Instagram. Facebook did not think it was appropriate to inform parents, healthcare professionals and legislators. I do think it is time for Facebook to do the right thing and publish what it knows.
I declare an interest as a freelance TV series producer developing content for Netflix and the Smithsonian Channel.
I add my thanks to the noble Lord, Lord Gilbert, for his able chairing of the Communications and Digital Select Committee, on which I, too, have the honour to serve. This afternoon I...
I declare an interest as a freelance TV series producer developing content for Netflix and the Smithsonian Channel.
I add my thanks to the noble Lord, Lord Gilbert, for his able chairing of the Communications and Digital Select Committee, on which I, too, have the honour to serve. This afternoon I...
My Lords, I am pleased to introduce the debate on this report. I am grateful to the staff for their assistance in preparing the report. Our clerk was Alasdair Love and our policy analyst Theo Demolder. They and the committee were provided with great assistance by Rita Cohen. I would...
My Lords, I am pleased to introduce the debate on this report. I am grateful to the staff for their assistance in preparing the report. Our clerk was Alasdair Love and our policy analyst Theo Demolder. They and the committee were provided with great assistance by Rita Cohen. I would...
My Lords, when I was a lad growing up in the north-west, there was a programme on Granada Television called “All Our Yesterdays”. Looking round the Room, I am reminded of that programme.
My Lords, when I was a lad growing up in the north-west, there was a programme on Granada Television called “All Our Yesterdays”. Looking round the Room, I am reminded of that programme.