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That this House is extremely concerned about the Government Property Agency’s handling of the transfer of facilities management services from Mitie to ISS with respect to the implications for workers whose employment has transferred; notes that the pay arrangements for cleaners and caterers are being shifted from a monthly to a bi-weekly basis; believes that the shorter frequency will make it harder for workers to pay their monthly rent, mortgage and other essential bills, and that such regular fluctuation in pay dates and amounts can have serious detrimental consequences for workers claiming Universal Credit; notes that the changes represent a unilateral variation to the workers’ contracts of employment made without the agreement of the individual employees affected and their representatives in the Public and Commercial Services Union; fears that these changes are discriminatory as they have only been applied to a section of the workforce in which BAME women are more likely to be employed; and therefore calls on the Government Property Agency to require ISS to align pay arrangements for caterers and cleaners with those of their monthly salaried staff.
That this House is extremely concerned about the Government Property Agency’s handling of the transfer of facilities management services from Mitie to ISS with respect to the implications for workers whose employment has transferred; notes that the pay arrangements for cleaners and caterers are being shifted from a monthly to...
To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to address concerns around breaches of employment law by his Department's contractor, ISS.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to address concerns around breaches of employment law by his Department's contractor, ISS.
The Department collaborates closely with the Government Property Agency (GPA) which manages the facilities management contract with ISS. With the support of GPA, the Department continuously works with ISS to ensure that its employment practices comply with employment legislation.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the compliance of the facilities management contractor ISS with employment practices for staff based in his Department's buildings.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the compliance of the facilities management contractor ISS with employment practices for staff based in his Department's buildings.
The Government Property Agency (GPA) is the contract holder for the facilities management provider ISS. Both GPA and BEIS work closely with all their suppliers on all aspects of service delivery. GPA and the Department draw facilities services from a Crown Commercial Service framework supplier to help ensure confidence in the supplier base.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the (a) covid-19 health and safety practices of facilities management contractor ISS and (b) potential effect of those practices on staff based in his Department's buildings.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the (a) covid-19 health and safety practices of facilities management contractor ISS and (b) potential effect of those practices on staff based in his Department's buildings.
BEIS collaborates closely with the Government Property Agency which manages the facilities management contract with ISS. BEIS has reviewed the COVID-19 health and safety practices of ISS, which include risk assessments, training information and protocols for ISS staff working within the BEIS demise of buildings.
The review of ISS practices gives the Department assurance that sufficient COVID-19 mitigations are in place to enable BEIS staff, or others working within the BEIS demise of buildings, to work safely.
That this House believes that all workers in Government buildings deserve to be paid fairly and treated with respect and dignity at work; regrets that, all too often, people employed in roles outsourced to private contractors face a struggle to defend their basic pay, terms and conditions at work in comparison to their centrally contracted colleagues; notes that such workers are more likely to be female or to come from Black and Minority Ethnic backgrounds; further notes that support staff working for ISS on Government Property Agency contracts at the Department for Business, Energy and Industrial Strategy seek improved pay and conditions, the agreement of a protocol on covid-19 health and safety, agreed bonus payments for working through the covid-19 lockdown, the restoration of annual leave entitlements deducted unilaterally and to avoid redundancies; is disappointed that ISS management have failed to respond to these reasonable proposals; and gives support and solidarity to PCS members left with no choice other than to ballot for industrial action.
That this House believes that all workers in Government buildings deserve to be paid fairly and treated with respect and dignity at work; regrets that, all too often, people employed in roles outsourced to private contractors face a struggle to defend their basic pay, terms and conditions at work in...
To ask the Chancellor of the Exchequer, how much money cleaning contractor ISS charged HMRC for cleaning services at (a) Litherland House, (b) The Triad, Regian House and (c) Imperial Court HMRC offices in Merseyside between 16 and 27 March 2020 and at (i) City Centre House and (ii) Norfolk...
To ask the Chancellor of the Exchequer, how much money cleaning contractor ISS charged HMRC for cleaning services at (a) Litherland House, (b) The Triad, Regian House and (c) Imperial Court HMRC offices in Merseyside between 16 and 27 March 2020 and at (i) City Centre House and (ii) Norfolk...
HMRC do not have a direct contract with ISS, who are a Tier Three supplier within HMRC’s PFI agreement with Mapeley STEPS Ltd.
To ask the Chancellor of the Exchequer, what Key Performance Indicators were missed at (a) Litherland House, (b) The Triad, (c) Regian House and (d) Imperial Court HMRC offices in Merseyside from 16 to 27 March 2020; and what penalties were issued to the contracted cleaning company ISS.
To ask the Chancellor of the Exchequer, what Key Performance Indicators were missed at (a) Litherland House, (b) The Triad, (c) Regian House and (d) Imperial Court HMRC offices in Merseyside from 16 to 27 March 2020; and what penalties were issued to the contracted cleaning company ISS.
The following tasks were not delivered within agreed KPIs between the period of 16 to 27 March for each site as follows; (a) Bootle, Litherland House 2 items: 1 Fabric, 1 Electrical; (b) Bootle, Triad 18 items: 9 Electrical (mainly light bulb replacements), 4 Fabric, 3 Plumbing, 1 Heating and 1 Security; (c) Liverpool, Regian House 2 items: 1 Consumables, 1 Lift; (c) Liverpool, Imperial Court 8 items: 7 Fabric, 1 Plumbing.
HMRC would not be made aware of any financial deduction related to the contract that ISS (as a Tier 3 supplier) has in the period, as ISS is within the supply chain as part of HMRC’s contract with Mapeley STEPS Ltd.
To ask the Chancellor of the Exchequer, what Key Performance Indicators were missed at (a) City Centre House and (b) Norfolk House HMRC offices in Birmingham from 16 to 17 March 2020; and what penalties were issued to the contracted cleaning company ISS.
To ask the Chancellor of the Exchequer, what Key Performance Indicators were missed at (a) City Centre House and (b) Norfolk House HMRC offices in Birmingham from 16 to 17 March 2020; and what penalties were issued to the contracted cleaning company ISS.
The following tasks were not delivered within agreed KPIs between the period of 16 to 17 March for each site as follows: (a) Birmingham, City Centre House 4 items: 2 Fabric, 1 Electrical, 1 Plumbing; and (b) Birmingham Norfolk House 1 item. HMRC are not aware of any financial deductions specifically related to ISS as HMRC do not have a direct contract with ISS. ISS are a Tier 3 supplier within HMRC’s prime PFI contract with Mapeley STEPS Ltd.
To ask the Chancellor of the Exchequer, what the additional costs to the public purse would be per annum of paying staff employed on the HMRC cleaning contract held by ISS at (a) Litherland House, (b) the Triad, (c) Regian House and (d) Imperial Court in Merseyside and (i) City...
To ask the Chancellor of the Exchequer, what the additional costs to the public purse would be per annum of paying staff employed on the HMRC cleaning contract held by ISS at (a) Litherland House, (b) the Triad, (c) Regian House and (d) Imperial Court in Merseyside and (i) City...
HMRC do not have any direct contracts with ISS and the provision of these services is provided through a twenty-year national PFI contract with Mapeley STEPS Ltd.
To ask the Chancellor of the Exchequer, how much HMRC paid ISS to employ temporary staff to clean during the covid-19 outbreak from 1 March 2020 to date (a) at (i) Litherland House, (ii) the Triad, (iii) Regian House and (iv) Imperial Court in Merseyside, (b) at (A) City Centre...
To ask the Chancellor of the Exchequer, how much HMRC paid ISS to employ temporary staff to clean during the covid-19 outbreak from 1 March 2020 to date (a) at (i) Litherland House, (ii) the Triad, (iii) Regian House and (iv) Imperial Court in Merseyside, (b) at (A) City Centre...
HMRC have paid through the PFI contractor the following indicative amounts to support the COVID-19 crisis: Bootle and Liverpool £88,000; Birmingham £20,000; and throughout the UK £480,000. HMRC have no visibility of the split between temporary or permanent staff or of the costs passed on to ISS under their contract model as HMRC do not have any direct contracts with ISS.
To ask the Secretary of State for Transport, pursuant to his Answer of 8 June 2020 to Question 49667, on Northern Rail: Coronavirus, how many additional cleaners have been employed by ISS to clean train stations managed by Northern Trains since the start of the covid-19 outbreak.
To ask the Secretary of State for Transport, pursuant to his Answer of 8 June 2020 to Question 49667, on Northern Rail: Coronavirus, how many additional cleaners have been employed by ISS to clean train stations managed by Northern Trains since the start of the covid-19 outbreak.
ISS is in the process of recruiting more cleaners, who will all be in position in July. The total number of additional cleaners it will employ to carry out touch point cleaning with its new enhanced cleaning chemical will be 25.
That this House commends the efforts and determination of members of the PCS union, employed by ISS and Aramark based at the Department of Business, Energy and Industrial Strategy headquarters who have won their disputes over pay and terms and conditions; notes that these members represent catering, security, portage, cleaning, post room and receptionist staff; further notes that both disputes have resulted in numerous periods of strike action with PCS members employed as catering staff by Aramark and as cleaning staff by ISS embarking on over three months of indefinite strike action this year; welcomes the support given to PCS members by politicians from across the House, the trades union movement and campaigning organisations during these disputes; applauds the commitments given by the Department of Business, Energy and Industrial Strategy and the employers to pay these hard working staff the London Living Wage and improve their terms and conditions; and calls on the Government to urgently review these and other outsourced Government contracts and work towards bringing these vital roles back into the public sector.
That this House commends the efforts and determination of members of the PCS union, employed by ISS and Aramark based at the Department of Business, Energy and Industrial Strategy headquarters who have won their disputes over pay and terms and conditions; notes that these members represent catering, security, portage, cleaning,...
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many staff working in her Department for Aramark and ISS are paid below the London Living Wage.
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many staff working in her Department for Aramark and ISS are paid below the London Living Wage.
Pay data and specific rates are a matter for each individual contractor, but assurances are provided to ensure full compliance with the requirements of the National Living Wage. In April 2019 Government increased the National Living Wage to £8.21 per hour. This is an above inflation increase that saw a full-time minimum wage worker over £2,750 better off over the course of a year compared to when the policy was introduced.
We value all of our staff and they all deserve a fair and competitive wage, whether they are directly employed or working through our contractors. The Department has agreed with its facilities management contractor that they will align the pay of their cleaning, catering, mailroom and security staff to the appropriate median rates for that occupation, as identified in the Annual Survey of Hours and Earnings.
The median applied from 1 March 2019 and will be aligned annually.
That is a matter for the Departments concerned. As the hon. Lady knows, there is a legal obligation to pay the national living wage, and we have put additional resources into ensuring that that obligation is enforced. We encourage employers to pay higher rates than the national living wage when they are able to, and we will continue to do so.
That is a matter for the Departments concerned. As the hon. Lady knows, there is a legal obligation to pay the national living wage, and we have put additional resources into ensuring that that obligation is enforced. We encourage employers to pay higher rates than the national living wage when they are able to, and we will continue to do so.
Out- sourced low-paid workers in both the Foreign and Commonwealth Office and the Department for Business, Energy and Industrial Strategy are on strike because their employers, Interserve, ISS and Aramark, are refusing to pay the London living wage, and in some cases have not paid staff wages for weeks. Will the Chancellor
stand up for those employees, and do whatever he can to help Departments bring outsourced contracts back in-house?
Out- sourced low-paid workers in both the Foreign and Commonwealth Office and the Department for Business, Energy and Industrial Strategy are on strike because their employers, Interserve, ISS and Aramark, are refusing to pay the London living wage, and in some cases have not paid staff wages for weeks. Will the Chancellor
stand up for those employees, and do whatever he can to help Departments bring outsourced contracts back in-house?
Out- sourced low-paid workers in both the Foreign and Commonwealth Office and the Department for Business, Energy and Industrial Strategy are on strike because their employers, Interserve, ISS and Aramark, are refusing to pay the London living wage, and in some cases have not paid staff wages for weeks. Will the Chancellor
stand up for those employees, and do whatever he can to help Departments bring outsourced contracts back in-house?
That is a matter for the Departments concerned. As the hon. Lady knows, there is a legal obligation to pay the national living wage, and we have put additional resources into ensuring that that obligation is enforced. We encourage employers to pay higher rates than the national living wage when they are able to, and we will continue to do so.
Two issues were raised there. On the point about access to a Member of Parliament, there is no excuse for any organisation or individual to try to stop a constituent from approaching their Member of Parliament. While this is ultimately a matter for you, Mr Speaker, there have been previous occasions when such attempts have been ruled as a contempt of Parliament, so I hope that message will go back. On the substantive point about the operation of the contracts, clearly the contract would have been let by the relevant part of the NHS, but the Health Secretary has indicated to me that he is very willing to sit down with the hon. Gentleman to talk through the details.
Two issues were raised there. On the point about access to a Member of Parliament, there is no excuse for any organisation or individual to try to stop a constituent from approaching their Member of Parliament. While this is ultimately a matter for you, Mr Speaker, there have been previous occasions when such attempts have been ruled as a contempt of Parliament, so I hope that message will go back. On the substantive point about the operation of the contracts, clearly the contract would have been let by the relevant part of the NHS, but the Health Secretary has indicated to me that he is very willing to sit down with the hon. Gentleman to talk through the details.
Q12
.
Mr Steve Reed (Croydon North) (Lab/Co-op):
ISS is a private contractor that employs some of my constituents as porters and cleaners at Kingston Hospital, but it will not pay them sick pay. One was refused sick pay after suffering a stroke, and coercing sick people to come into a hospital risks infecting vulnerable patients. ISS has now threatened to break off negotiations with the GMB trade union if there is any political campaigning on this issue, including contacting MPs. Will the right hon. Gentleman condemn ISS for undermining its workers’ basic democratic right to contact their MP, and will he call on ISS to pay its workers fairly, including when they are sick?
Q12
.
Mr Steve Reed (Croydon North) (Lab/Co-op):
ISS is a private contractor that employs some of my constituents as porters and cleaners at Kingston Hospital, but it will not pay them sick pay. One was refused sick pay after suffering a stroke, and coercing sick people to come into a hospital risks infecting vulnerable patients. ISS has now threatened to break off negotiations with the GMB trade union if there is any political campaigning on this issue, including contacting MPs. Will the right hon. Gentleman condemn ISS for undermining its workers’ basic democratic right to contact their MP, and will he call on ISS to pay its workers fairly, including when they are sick?
Q12
.
Mr Steve Reed (Croydon North) (Lab/Co-op):
ISS is a private contractor that employs some of my constituents as porters and cleaners at Kingston Hospital, but it will not pay them sick pay. One was refused sick pay after suffering a stroke, and coercing sick people to come into a hospital risks infecting vulnerable patients. ISS has now threatened to break off negotiations with the GMB trade union if there is any political campaigning on this issue, including contacting MPs. Will the right hon. Gentleman condemn ISS for undermining its workers’ basic democratic right to contact their MP, and will he call on ISS to pay its workers fairly, including when they are sick?
Two issues were raised there. On the point about access to a Member of Parliament, there is no excuse for any organisation or individual to try to stop a constituent from approaching their Member of Parliament. While this is ultimately a matter for you, Mr Speaker, there have been previous occasions when such attempts have been ruled as a contempt of Parliament, so I hope that message will go back. On the substantive point about the operation of the contracts, clearly the contract would have been let by the relevant part of the NHS, but the Health Secretary has indicated to me that he is very willing to sit down with the hon. Gentleman to talk through the details.