Written question asked by Dan Carden (Labour) on Monday, 13 July 2020, in the House of Commons. It was due for an answer on Thursday, 16 July 2020 (named day). It was answered by Jesse Norman (Conservative) on Thursday, 16 July 2020 on behalf of the Treasury.
Revenue and Customs: Birmingham
- Question
-
To ask the Chancellor of the Exchequer, what Key Performance Indicators were missed at (a) City Centre House and (b) Norfolk House HMRC offices in Birmingham from 16 to 17 March 2020; and what penalties were issued to the contracted cleaning company ISS.
- Answer
-
The following tasks were not delivered within agreed KPIs between the period of 16 to 17 March for each site as follows: (a) Birmingham, City Centre House 4 items: 2 Fabric, 1 Electrical, 1 Plumbing; and (b) Birmingham Norfolk House 1 item. HMRC are not aware of any financial deductions specifically related to ISS as HMRC do not have a direct contract with ISS. ISS are a Tier 3 supplier within HMRC’s prime PFI contract with Mapeley STEPS Ltd.
Secondary information
- Type
- Written question
- Reference
- 73066
- Session
- 2019-21
- Subjects
- Contracts Buildings Birmingham Standards Cleaning services Revenue and Customs ISS
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2020-07-16 14:53:14 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2019-21/73066
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2019-21/73066
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2019-21/73066