Written question asked by Mike Freer (Conservative) on Tuesday, 13 December 2011, in the House of Commons. It was due for an answer on Thursday, 15 December 2011. It was answered by David Gauke (Conservative) on Tuesday, 20 December 2011 on behalf of the Treasury.
Revenue and Customs: Email
- Question
- To ask the Chancellor of the Exchequer when HM Revenue and Customs expects to be able to answer all taxpayers' queries by email.
- Answer
-
HMRC has over 100 electronic contact services available to customers that offer a structured and secure means of communicating with HMRC through its website and we are always looking to provide more. HMRC will only introduce electronic contact solutions where we are certain about the authenticity of the person sending the e-mail and where there are strong controls around the data being sent.HMRC have recently consulted (http://hmrc.gov.uk/consultations/) on making an email address a required element of a business's designatory information. We are currently analysing views and expect to formally publish results and HMRC's response early in the new year.
Secondary information
- Type
- Written question
- Reference
- 86984; 537 c1159W
- Session
- 2010-12
- Subjects
- Email Revenue and Customs
- Link
- View this Written question on www.publications.parliament.uk
Librarians' tools
- Timestamp
- 2013-11-20 02:25:02 +0000
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- http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_1659431
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