Written question asked by Roger King (Conservative), in the House of Commons. It was due for an answer on Thursday, 20 February 1992. It was answered by Lord Lilley (Conservative) on Thursday, 20 February 1992 on behalf of the Department of Trade and Industry.

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Untitled Written question

Question

Statement on the Post Office's arrangements for customer redress. - Inc fact that reports on present arrangements for customer redress by Royal Mail, Royal Mail Parcelforce, & Post Office Counters Ltd & responses in Library. (Dep 7870)

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Secondary information

Type

Written question

Reference

204 c262-3W;204 c262W

Session

1991-92

Subjects

Complaints Compensation Consumers Citizen's Charter Protection Postal services Post Office