Written question asked by Austin Mitchell (Labour) on Friday, 8 December 2000, in the House of Commons. It was due for an answer on Thursday, 21 December 2000. It was answered by Hugh Bayley (Labour) on Thursday, 21 December 2000 on behalf of the Department of Social Security.

Dept of Social Security

Question: To ask the Secretary of State for Social Security, what advice about the availability of (a) the home energy efficiency plus scheme and (b) other means-tested benefits is given to enquirers about income support.

Answer: Mr. Mitchell: To ask the Secretary of State for Social Security what advice about the availability of (a) the Home Energy Efficiency plus Scheme and (b) other means-tested benefits is given to inquirers about Income Support. [142484] Mr. Bayley: Income Support Information Sheet INF2(IS), issued with Income Support award notices, advises of other help people may be entitled to and includes a freephone number for advice on the Home Energy Efficiency Scheme (HEES) and HEES plus for those over 60. Also available from Benefits Agency offices is Leaflet MG1 "A guide to Benefits" which gives various helpline numbers for information about benefits and other available help. Another source of information is the Benefits Enquiry Line which offers advice on other means-tested benefits and when appropriate will advise customers to contact the Home Energy Efficiency freephone.

Secondary information

Type: Written question
Reference: 360 c260-1W; 142484
Session: 2000-01
Subjects: Conservation Income support Housing Eligibility Energy Leaflets Warm front scheme Publicity Telephone services
Link: View this Written question on www.publications.parliament.uk