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Written question asked by Vincent Cable (Liberal Democrat) on Tuesday, 2 July 2002, in the House of Commons. It was due for an answer on Tuesday, 9 July 2002. It was answered by Brian Wilson (Labour) on Tuesday, 9 July 2002 on behalf of the Department of Trade and Industry.


Dept of Trade and Industry

Question
To ask the Secretary of State for Trade and Industry, how many times consumers have been compensentated by fuel companies, following erroneous transfers, in line with licence condition 48; and if she will make a statement; what steps Ofgem has taken to ensure that fuel companies are training their marketing staff to ensure that they are not misleading customers, in line with licence condition 48. - Chairman of Ofgem will write.

Secondary information

Type
Written question
Reference
388 c815W;388 c819W; 67314;67313
Session
2001-02
Subjects
Compensation Consumers Companies Energy supply Electricity Maladministration Natural gas Misrepresentation Marketing Utilities
Contains statistics
Yes
Link
View this Written question on www.publications.parliament.uk