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Written question asked by Ed Davey (Liberal Democrat) on Friday, 14 November 2003, in the House of Commons. It was due for an answer on Wednesday, 19 November 2003. It was answered by Ruth Kelly (Labour) on Wednesday, 19 November 2003 on behalf of the Treasury.


Treasury

Question
To ask Mr Chancellor of the Exchequer, what measures of performance and customer satisfaction were included in the framework agreement between Her Majesty's Treasury and CMG for the implementation and provision of payroll services; what assessment he has made of the outcomes against target in relation to this agreement to date; and if he will make a statement.
Answer

Mr. Edward Davey: To ask the Chancellor of the Exchequer what measures of performance and customer satisfaction were included in the framework agreement between Her Majesty's Treasury and CMG for the implementation and provision of payroll services; what assessment he has made of the outcomes against target in relation to this agreement to date; and if he will make a statement. [139562] Ruth Kelly: The Principal Framework for the provision of payroll services was set up to enable HM Treasury or any other Department or Agency to enter into an individual service contract with the Supplier for payroll provision. The Framework Agreement lays down approved warranties, undertakings and representations for the Supplier. The Framework Agreement also provides for the termination of the Agreement. The Framework Agreement did not confer upon the Supplier any right to service the payroll requirements of HM Treasury or any Department or Agency other than as provided in any service contracts.


Secondary information

Type
Written question
Reference
139562; 413 c1097W
Session
2002-03
Subjects
Administration Pay Standards Treasury
Link
View this Written question on www.publications.parliament.uk