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House of Commons paper laid in the House of Commons on Monday, 14 March 2011.


Home Office:UK Border Agency: immigration: the points based system. Report by the Comptroller and Auditor General.


Secondary information

Type
House of Commons paper
Reference
HC 819 2010-11 
Session
2010-12
Author
National Audit Office
Related items
Notes
"The UK Border Agency’s Points Based System is not yet delivering its full potential for value for money. While it is well designed and adaptable, the underlying systems and management information are in need of improvement. Customer services do not meet customer expectations and the Agency cannot easily identify and follow up individuals whose visas have expired."Implementing the radical changes planned for the System in 2011-12 will enable the Agency to reconsider its priorities and improve customer service and its assurance over control systems."Amyas Morse, head of the National Audit Office, 15 March 2011
Subjects
Cost effectiveness Administration Deportation Executive agencies Finance Immigration controls Immigration Undocumented migrants Government departments Public sector Monitoring Staff UK Border Agency
Library location
Commons Library: CS 243
Contains statistics
Yes
ISBN
9780102969566
Link
View this House of Commons paper on www.nao.org.uk