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Proceeding contribution from Andy Burnham (Labour) in the House of Commons on Thursday, 13 July 2006. It occurred during Debate on bill on NHS Redress Bill (HL).


NHS Redress Bill [Lords]

Again, Opposition Members are confused. There is a second stage complaints process in the NHS. The Healthcare Commission deals with that. However, if the hon. Gentleman wrote to the commission today with a complaint from a constituent, I am confident that it would write back and ask him whether he had first complained to the relevant trust and what its explanation was. If he took a complaint about a police force to the Independent Police Complaints Commission, its response would be the same. It would not deal with an initial complaint by an individual constituent.


Secondary information

Type
Proceeding contribution
Reference
448 c1554 
Session
2005-06
Chamber / Committee
House of Commons chamber
Subjects
Complaints Access Disclosure of information Compensation Arbitration Civil proceedings Bureaucracy Annual reports Legal profession Doctors Employment Health services Inquiries Liability Legal costs Legal opinion NHS Patients Publications NHS trusts Staff Negligence Torts
Legislation
NHS Redress Bill (HL) 2005-06
Link
View this Proceeding contribution on www.publications.parliament.uk