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Social Security

In his inimitable way, my hon. Friend makes an important point, taken from the real world—in this case, the real world of Windsor. That statistic and that experience do not surprise me at all. Again, I am not suggesting for one minute that the same comment might not have been made in the 18 golden years of the last Conservative Administration, before 1997, but I do say that pensioners are unable to access what they need in the way that they need to, as my hon. Friend’s example demonstrates. Indeed, I am sure that we could all give similar examples from our own constituencies, so however well the Government think that they are doing, they can do better.