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Legal Services Bill [Lords]

I agree with the hon. Gentleman’s point about access to justice, but why should people in rural communities get a second-class service because their firm of solicitors is a cosy family firm with no expertise in some matters? I am sorry, but the hon. Gentleman is wrong that solicitors say, ““I’m sorry, but I’m not expert in this, so can you go somewhere else?”” Instead, they take cases on, and people who do not understand the way in which solicitors operate think that they are getting a good service when they clearly are not. The hon. Gentleman is deluding himself if he thinks that small family firms in rural communities are turning people away when they do not have relevant expertise. They take the cases on and the clients become disappointed in the long term when they find that they are getting a poor service.