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Communities in Control

Consultation and involvement should involve dialogue and conversation, and my experience is that people who want to get involved do not necessarily expect to get 100 per cent. of what they want. They want people to be properly engaged and to achieve some change as a result of their involvement, so it is important for local authorities to enter into dialogue with people with a view not only to listening to what they say, but to acting on it. People will not keep getting involved if they keep getting rebuffed. That is a very important message, and I can see that the hon. Lady agrees.