Proceeding contribution from Sandra Gidley (Liberal Democrat) in the House of Commons on Wednesday, 21 January 2009. It occurred during Opposition day on Emergency Care.
Emergency Care
The level playing field to which I referred was between trusts. There has been significant variation in the way in which response times were monitored. For example, some started the clock when a call first came into the centre, others started it when the call was answered, and so on. I understand the hon. Gentleman's point, but if trusts are given flexibility to make a value decision on how to obtain the correct information, that is open to manipulation. All the evidence that I have seen shows that trusts consider every step of the pathway to try to make their figures look better and to hit the target. I do not blame them, because if they achieve their target, they are not subject to greater scrutiny, but there is not a quick, easy and simple way of taking that measurement out of the system and retaining equity in the way in which response times are compared with other trusts. I sympathise with the hon. Gentleman's point, but there is no quick and easy answer.
Secondary information
- Type
- Proceeding contribution
- Reference
- 486 c782
- Session
- 2008-09
- Chamber / Committee
- House of Commons chamber
- Subjects
- Admissions Crimes of violence Ancillary staff Ambulance services Doctors Hospitals Health services EU law Health professions Emergency calls NHS Primary care Standards Working hours Telephone services Reorganisation NHS Direct Accident and emergency departments Health centres
- Link
- View this Proceeding contribution on www.publications.parliament.uk
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