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Apprenticeships, Skills, Children and Learning Bill

I am interested in the noble Lord’s question because I asked it myself. These complaints go to the Secretary of State so I do not see them. I thought I had the answer here, so by the time I reach the end of my remarks, I may be able to help. I will do my best to deal with the points that have been raised. The noble Lord, Lord Elton, mentioned the effect on the authority of the teacher if a pupil complaint is upheld. The local government officer will uphold the decision only if the school has already acted reasonably. I am sorry, it is not the red wine in my case, but perhaps I am in need of a cup of coffee. I apologise to the Committee. The LGO will uphold the complaint only if the school has acted unreasonably. We cannot accept a situation where a pupil has no right of redress when a school has acted unreasonably. However, we all expect that schools will act reasonably 99.9 per cent of the time. I have attempted an explanation but I am sure noble Lord will come back to me. He is already.