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Digital Economy Bill [HL]

I thank the Minister for his reply. I just hope that the Government will think about this matter a little harder before it goes to another place, because something should be put into the Bill. Yes, you can complain to Otelo or CISAS about BT Retail or your ISP, who are your communication service providers, but the challenge is that you cannot talk to the very people who are responsible for doing something about it, who are Openreach or BT Wholesale. There is a complete disconnection between the two because of the Chinese walls that were set up for competitive reasons: to try to prevent BT from looking after its own. Unfortunately, the structure that has been set up does not work, and it will take someone else from outside—Ofcom is the only organisation that can do this—to realign the way in which the two work together. At that point, it should be able to stand back again. What is happening at the moment is not working. It is too easy for people to pass the buck to each other. If you complain to Otelo or CISAS, BT Retail will say simply that it has done all that it can, and Otelo or CISAS will have to agree that it has. I am afraid that there is a problem here that needs to be addressed, and it would be nice if the Minister could think about this and if the Government could do something about it. My amendment in essence seeks to push things in the right direction. I probably should have tabled it at an earlier stage, but had not thought about the matter hard enough. With that, I beg leave to withdraw the amendment. Amendment 9A withdrawn. Clause 2 : OFCOM reports on infrastructure, internet domain names etc Amendment 10 Clause 2 : OFCOM reports on infrastructure, internet domain names etc Amendment 10 Moved by