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Proceeding contribution from Justine Greening (Conservative) in the House of Commons on Thursday, 8 March 2012. It occurred during Ministerial statement on Rail Reform.


Rail Reform

My hon. Friend is right. A variety of people now use the railways, and the ticketing system needs to keep up with that, but I will take this opportunity to stress again that we understand the importance of face-to-face contact, which many customers value when buying tickets. We will ensure that we bear that in mind as we approach any decisions on ticket offices.


Secondary information

Type
Proceeding contribution
Reference
541 c1039 
Session
2010-12
Chamber / Committee
House of Commons chamber
Subjects
Cost effectiveness Costs Capital investment Fares Finance Franchises Railways Passengers Prices Network Rail Reform Tickets
Link
View this Proceeding contribution on www.publications.parliament.uk