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Written question asked by Louise Haigh (Labour) on Wednesday, 14 September 2016, in the House of Commons. It was due for an answer on Monday, 10 October 2016. It was answered by Jane Ellison (Conservative) on Friday, 14 October 2016 on behalf of the Treasury.


Concentrix

Question

To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 12 September 2016 to Question 44656, how many (a) amber, (b) amber green, (c) red and (d) black performance failures there were between May 2014 and October 2015 in respect of benefits and credits error and fraud.

Answer

The process to measure performance as described in the question was introduced as part of the contract variation signed on 13 October 2015. The information is therefore not available for the period requested.


Secondary information

Type
Written question
Reference
46445
Session
2016-17
Related items
Concentrix
Monday, 12 September 2016
Written questions
House of Commons
Subjects
Contracts Standards Revenue and Customs Concentrix
Link
View this Written question on www.parliament.uk